Frequently Asked Questions

All pool fencing in Australia must comply with AS 1926.1. This requires a barrier at least 1200mm high with no climbable objects within 900mm. Gates must be self-closing and self-latching, opening outward from the pool. Each state and territory has additional requirements administered by local councils. Always check with your local council before installing a pool fence.

Enter your measurements — total fence length, number of corners, and whether you need a gate. Select your system type (frameless spigot, flat top, BARR, or blade). The calculator generates a complete bill of materials with every component, quantity, and current pricing from our supplier.

A bill of materials is a complete list of every component needed for your project. For a pool fence, this includes glass panels of specific widths, spigots or posts, a gate and hinges, and any hardware. Our calculator generates this automatically based on your measurements.

All orders are drop-shipped directly from the supplier to your delivery address. After checkout, we confirm stock availability and calculate freight cost within 1 business day. Delivery times vary by location — typically 5-10 business days to major metro areas.

We comply with Australian Consumer Law. If a product has a major failure, you are entitled to a replacement or refund. Custom-cut glass panels cannot be returned unless defective. See our full returns policy for details.

All payments are processed through Stripe, a PCI-DSS Level 1 certified payment processor. We never store your card details. Your payment information goes directly to Stripe over an encrypted connection.

Drop shipping means we do not hold inventory. When you place an order, it goes directly to the supplier who ships the products to you. This keeps costs down and means you get the same products at the same pricing a trade professional would receive.

Pool fencing must be installed by a licensed builder or fencing contractor to comply with AS 1926.1 and pass council inspection. Balustrade installation requirements vary by state. We recommend always using a qualified installer for glass barriers.

All glass panels are Grade A toughened safety glass complying with AS/NZS 2208. Pool fencing uses 12mm toughened glass as standard. Balustrade options include 12mm and 15mm toughened glass depending on the application and span.

Yes. Under AS 1926.1, every pool barrier must have at least one self-closing, self-latching gate that opens outward from the pool area. Our calculator includes gate options for each system type.

Warranty terms vary by component. Glass panels typically carry a 10-year warranty against defects. Stainless steel hardware carries a 5-year warranty. Specific warranty details are provided with each product. Your rights under Australian Consumer Law are not affected by any warranty.

Measure the total linear length of fencing required in millimetres. Count the number of corners (90-degree turns). Note where you want the gate positioned. Our calculator handles the rest — selecting appropriate panel widths and calculating spigot or post spacing. See our measurement guide for detailed instructions.