Getting your order to you.
Pool fencing and balustrade need handling that ordinary couriers can't give. So we made it simple: collect from a depot near you, have it delivered locally, or freighted anywhere in Australia. Enter your postcode and we'll show you the options that reach you.

Which option is yours
Near one of our depotsCollect it free, or have it delivered to your door from $179.
Anywhere else in AustraliaWe crate it and freight it to you, quoted to your address.
Just hardwareSpigots, hinges, a latch? We can post it.
The ways to get your order
Pickup - load to your vehicle
FreeCollect from your chosen depot. Our team picks and stages your order and helps you load.
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We pick and pack your order with care, and our depot team is there to help you load. Glass panels travel flat and supported, in a ute tray or trailer. Longer items like rail and channel, and metal fence panels, suit a roof rack rated for the length and weight, or a trailer, ute or truck. Bringing the right vehicle for what you've ordered keeps pickup quick and easy, so if you'd like a hand working out what suits, give us a call before you come in.
Ready for collection in 24 to 48 hours. We'll email your pickup details once your order is placed.
The smart way to collect glass - strap it to a pallet
The trade moves glass on an A-frame. Here's how you get the same advantage. For a small charge, we flat-pack and strap your glass panels securely to a pallet at the depot, then load the whole pallet straight onto your ute or small truck with a forklift. The pallet is the secure base, the top and sides stay open, so there's no bringing blankets or cardboard to separate the sheets, no awkward hand-loading, and your glass travels flat and strapped for the trip home.
- 1100mm pallet: $25
- 1800mm pallet: $35
Save around $150
If you have a ute or small truck, this is the smartest option for glass. Skip the $179 local delivery, have your glass strapped to a pallet for $25 to $35, and collect it yourself. You save around $150 and your glass travels secured and protected.
Pickup - crated
Quoted with your orderWe pack your order in a fully enclosed crate for collection, protected on all sides, ready for you or your transport to take from the depot.
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A fully enclosed crate protects your glass on every side, ideal for a longer trip or collection by your own transport. A forklift may be used to load the crate at the depot. Once collected, the onward transport is yours. We confirm the crate cost with your order, based on your order size, your largest panel, and whether a skid is needed for long lengths like rail or channel.
Ship / courier - small hardware
Quoted with your orderFor small hardware on its own, a box of spigots, a set of hinges, a latch kit.
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Small hardware can travel by post or courier. Glass panels and long lengths are best suited to pickup, local delivery or freight, so this option is for hardware-only orders. We'll confirm the cost with your order.
Freight - anywhere in Australia
Quoted to your addressOutside a delivery zone? We crate your order and freight it to you through TOLL, to your door or your nearest TOLL depot. Most orders arrive within 3 to 5 working days, depending on distance and route.

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For freight, your glass is packed in a fully enclosed crate, protected on all sides for the long haul, and long lengths like rail or channel travel on a skid. We book the freight through TOLL. We'll need your full delivery address to price it, because freight depends on exactly where it's going and how the truck reaches you. We confirm the crate cost with your order, based on your order size, your largest panel, and whether a skid is needed.
No markup on freight.
We freight through the most cost-effective carrier and depot for your order and pass on the bulk carrier rates directly. We don't add anything to the base freight cost. No charge is taken at checkout, you'll see the freight price and confirm it before anything ships.
How long it takes.
Within about 300km of a depot, allow 3 to 5 working days. Depots on major highways often run daily, so those orders can move quickly once they leave the warehouse. More remote areas have less frequent runs, so allow extra time. Orders to Tasmania travel across Bass Strait and take a little longer.
We choose the smart route, not just the fast one.
Where there's a choice, we pick the most cost-effective freight route. Pushing for a day or two faster can add 30 to 50 percent to the freight cost, and we'd rather keep your freight down than shave a day.
Planning for Christmas or Easter?
Order early. Through peak periods, stock, lead times and freight capacity all tighten as carriers fill up and warehouses move to holiday processing times. Getting your order in well ahead means you're sorted, not caught by a cut-off.
Local delivery - to your door
From $179Inside a metro delivery zone, we bring your order to you on our own truck. Choose how much help you'd like at your end.
1-man delivery
$179One driver delivers to the front of your property, within about 10 metres of the truck, and you lend a hand to unload.
2-man delivery
$279A two-person team delivers and unloads to the front of your property, within about 10 metres of the truck. You don't lift a thing, the ideal choice if you'd rather leave the heavy work to us.
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Delivery is to the front of your property, a flat, accessible spot such as your driveway or frontage, within about 10 metres of where the truck parks, where the team can unload safely. Someone needs to be there to receive the order, as it's delivered by truck and unloaded by hand. Local delivery takes 3 to 4 working days, and a little longer in busy seasons. The $179 and $279 rates cover metro zones; outer areas add a small charge, confirmed at checkout.
Have a ute or small truck? You can skip delivery, have your glass strapped to a pallet for $25 to $35 at the depot, and collect it yourself, saving around $150. See Pickup above.
Where to collect - our depots
Collect from the depot nearest you. Place your order online first, and we'll email your pickup details with the address, hours and what to bring.
Queensland

Barrier Hub pickup point - Brisbane
Virginia QLD

Barrier Hub pickup point - Gold Coast
Molendinar QLD
New South Wales

Barrier Hub pickup point - Newcastle
Cardiff NSW
Victoria

Barrier Hub pickup point - Melbourne (South East)
Dandenong South VIC

Barrier Hub pickup point - Melbourne (West)
Derrimut VIC
South Australia

Barrier Hub pickup point - Adelaide
Kilburn SA
Western Australia

Barrier Hub pickup point - Perth
Jandakot WA
Not sure which option suits your order? Call us on 1300 598 902 and we'll sort it out with you.